Steps to follow
If you've followed the steps for ‘Using Email Verification to Sign In’ but the email containing your verification code has not arrived in your inbox, please check the following:
Confirm that the email address you entered is correct.
Check your spam/junk folder. The email will be from [email protected].
Occasionally, there may be a slight delay in delivery by the email server. Please note that verification codes are valid for 30 minutes.
For more information on troubleshooting the invalid verification code issue, please refer to the following help articles:
Additional Questions
If you have any questions, please contact our Service and Support staff via our Contact Us Page.