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About Your Commissioned Training

Information for IT and Learning/Development Teams to assist in Commissioned Training Management

Updated over a month ago

Your organisation has signed up to Commissioned Training with Dementia Training Australia


Your Learning Management System (LMS)

Our training cannot be housed on your LMS system, but you can link from your LMS to your Commissioned Training.

Please note: At this time, we are unable to provide access to our Shareable Content Object Reference Model (SCORM) packages.


All Staff Must Create a DTA Account

All staff must individually create a DTA Account if they don’t already have one. We recommend staff create an account with their work email address.

If your staff member has created an account with us before but it is not the correct email address, they can contact us to request a merge of their accounts after they have created one with their work email.

Need assistance?
You can find instructions on how to create a DTA account in:
Guide 1: How to Start Commissioned Training on DTA


All Staff Must Enrol into their Commissioned Training

All staff must enrol into their Commissioned Training individually. To complete this process, they require a Commissioned Training enrolment link and password, which will be provided to your organisation’s key contact person.

Need assistance?
You can find instructions on how to enrol into your Commissioned Training here:
Guide 1: How to Start Commissioned Training on DTA

This enrolment process only needs to be completed once. When staff log back in after completing the enrolment process, they will find their Commissioned Training in the menu of their Dashboard.

Need assistance?
You can find instructions on how to access your Commissioned Training here:
Guide 2: How to Access and Navigate Commissioned Training


Sign Up and Login Process

To sign up or log in with their work email address, your staff will receive a 6-digit verification code in their email inbox. The code will be sent in the ‘Welcome to Dementia Training Australia’ email from [email protected]. The code is valid for 30 minutes.

If your organisation uses an email filtering service, please add dta.com.au to your approved senders list to ensure your staff receive the code.

If your staff still haven’t received the verification code, please ensure they have:

● Checked their spam/junk folder

● Used the correct organisational email account

If your staff are still having trouble receiving the code, please direct them to DTA using the ‘Help’ button on our website.


Staff Using a Shared Computer

If your staff are using a shared computer, it is very important that they log out of their profile at the end of their session. If they forget to log out, the next time a person uses the shared computer, they could accidentally be completing their training under someone else’s profile.


Contact DTA

If you need further assistance, please:

● Consult the Commissioned Training Support Page on our website

● Call us on 1300 229 092

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