Skip to main content

Certificate Formatting Issues

Some certificates issued in March 2026 may contain a formatting error (such as overlapping/unreadable text).

Updated today

Who Is Affected:

  • Online learning (23–26 March 2026): If you completed online training during this period, your certificate may have been affected.

  • Face-to-Face Training (March 2026): If you completed face-to-face training in March 2026, your certificate may also be affected.


If your certificate is affected, please Contact Us and we will assist you.

Important Notes

  • Certificates are issued only after a course has been fully completed.

  • If you need help completing your course, please refer to this article
    ‘How to Complete a Course’.


Downloading Your Certificate

If you have not yet downloaded your certificate, please refer to the guides below:


Additional Questions

If you have any questions, please contact our Service and Support staff via our Contact Us Page.

Did this answer your question?