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Guide 7: How to Download Workshop Certificates

Follow these instructions to access your certificate upon completion of a Commissioned Training workshop

Before You Begin

Note: Certificates are issued after the workshop has been completed. Once you attend a workshop, it may take 2-3 business days for your certificate to appear in your account.

Some examples of our workshops include:
- Changed Behaviour
- Practical De-Escalation Strategies Workshop
- Meaningful Spaces
- Meaningful Engagement
- Navigating Changed Behaviour


Step 1 - Sign In

Make sure you are signed in, then Navigate to 'My Dashboard' and click on 'My Certificates':


Step 2 - Select Workshops

Select the Workshops’ tab as shown below:


Step 3 - Click 'Certificate'

Click on 'Certificate' to open a preview of the certificate:

A preview of your certificate will open on the same page.


Step 4 - Download Certificate

• From the preview screen, download your certificate as a PDF by selecting ‘Download Certificate’
• The certificate file will be saved to your device. You can then print it or email it as required.

Additional Questions

If you have any questions, please contact our Service and Support staff via our Contact Us Page.

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