Important:
If you remain inactive in the course for extended periods, such as leaving the training open in another tab or window while completing tasks elsewhere, your session may time out. To prevent this, always close the course properly when stepping away and login/resume course when you're ready to continue.
Step 1- Resume Your Course
If you've been logged out, please sign in to your account on the DTA website.
Navigate to ‘My eLearning Courses’ section and click Resume Course:
Step 2- Complete Each Section
Ensure all questions on each page are answered & scroll to the end of the page:
Click the Exit Course button at the top right corner of the page when you're ready to take a break or finish your session:
Important:
Simply pressing Exit without scrolling to the bottom may prevent the system from recognising your progress. Avoid closing the browser window directly, as this may result in your progress not being saved. Always use the Exit Course button.
Step 3- Provide Screenshots for Assistance
If your progress still isn't saving:
Take screenshots showing your current course progress.
Email it to [email protected] detailing the issue you are encountering & providing these information:
Your device and browser version
The name of the course you're trying to access
We’re here to help and will get you back on track as quickly as possible!
Additional Questions
If you have any questions, please contact our Service and Support staff via our Contact Us Page.